Google Domain not receiving emails? Here is how to fix it

How to fix Google Domain Not Receiving Emails

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You bought your domain from Google but when you try to send emails to this domain, it does not work. You are not receiving any emails in your Gmail inbox.

Don’t worry. In this blog post, I will show you how to fix it in 10 minutes!

The problem is your MX records.

You need to activate your Gmail by creating new  MX records.

Here is what you need to do:

Step #1: Google Workspace setup tool

You need to use the Google Workspace setup tool.

Click on this link to open it in a new tab:

Choose your domain and enter the password to log in.

Now you should see a screen that looks something like this:

google workspace setup steps

Step #2: Business Email

If you have not created a business email for your domain, Do that now.

Click on the “Create new users” tab

google workspace create new email users

Click on “Add new user”

google workspace add new email users

Fill in the details and click “Add new user”. Done!

google workspace domain email users list

Step #3: Log into host register

Log into the host of your domain.

(A website needs a host and a domain. Google sells domains but they do not sell hosting)

The hosting I use on my website is: Click here to find the best web hosting in 2023.

WARNING: Before you move forward, please keep your Google Workspace setup tool opened in another tab. Do not close it!

From your hosting account, log in to your cPanel.

Search for “MX records”

If you can not find it, search for “zone editor” (NameHero and HostGator users)

where and how to find mx records in web hosting

WARNING: It’s time to be careful. You can break your website permanently by not doing exactly what I tell you. Follow my instructions carefully.

You should see a list of your domains, Go to the domain and click on “manage”

cant find mx records in web hosting

Now you want to filter the records to ONLY show MX records. So click on the “MX filter” option.

zone editor filter mx records 1

You should see a list of records that have the type “MX”. Delete all of these records.

If you do not see any MX records, then continue on to the next step.

zone editor mx records

Step #4: MX Records

Now you are going to create new MX records so that your domain can receive emails.

Click on “add record”, You want to make sure the type is “MX”.

create mx records

Fill in the details below:

Priority: 1


Click on “save record”.

save mx records

Congratulations, you have just created your first MX record. Now you just have to create four more MX records to make your email work properly.

Create 4 more MX records with these details: 

Priority: 5


Priority: 5


Priority: 10


Priority: 10


correct mx records for google domains
Your MX records should now look this screenshot

Step #5: Activate Gmail

Now go back to the tab where you are logged in to your google workspace and click on “Activate Gmail”

google workspace setup activate gmail

Google will check if the records you just created are correct and Voila! Lol…your domain will be able to receive emails in 48 hours max.

During the next 48 hours, you can log into your domain Gmail to test it.

If you do not have hosting for your Google Domain,

Here is a link to the hosting that I use: Click here to see who was voted the best website hosting company of 2022

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